Email support
Email us at support@petportraitdirect.com. We will respond as soon as possible.
What to include
- The email address connected to your account
- Your portrait or print order number, if available
- A clear description of the question or problem
- Photos of a damaged print and its packaging, when relevant
Protect your information
Never email your password, complete card number, or card security code. Pet Portrait Direct LLC and our payment provider do not need that information to investigate an order.