Submit a deletion request
- Email our support team from the address connected to your account
- Use the subject Data deletion request
- Tell us whether you signed in with Google or Facebook
- Do not send your password, access token, or payment card details
Send your request to support@petportraitdirect.com. We may ask for limited information to verify that you control the account before deletion.
What happens next
After verification, we remove eligible account information and disconnect the social sign in identity. We will confirm when the request is complete or explain any information that must be retained for legal, tax, payment, fraud prevention, security, or dispute purposes.
Deleting Pet Portrait Direct data does not delete your Google or Facebook account. You can also remove Pet Portrait Direct from the connected apps section of your social account settings.
More information
Read our Privacy Policy for details about information collection, retention, and your privacy rights.